Landlord FAQs

Yes, in most cases, a landlord must register with the Information Commissioner’s Office (ICO). This is because a landlord, by handling personal data such as tenant names, contact details, and financial information, falls under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Failure to register can result in a fine of up to £4,000. The only exception is for a landlord who only keeps paper records and doesn’t use any electronic storage or share data with third parties, which is rare in today’s world.

Before a property can be legally rented, a landlord must ensure several safety requirements and have specific certificates. These include:

Gas Safety Certificate (CP12): A Gas Safe registered engineer must carry out an annual safety check on all gas appliances and flues. The landlord must provide a copy of this certificate to the tenant before they move in.
Electrical Safety Certificate (EICR): An Electrical Installation Condition Report (EICR) must be completed by a qualified electrician every five years. The landlord must give a copy of the report to the tenant.
Energy Performance Certificate (EPC): The property must have a valid EPC with a minimum rating of ‘E’ (unless a valid exemption is registered). The certificate is valid for 10 years and must be provided to prospective tenants.
Fire Safety: The landlord must install and maintain smoke alarms on every floor and a carbon monoxide alarm in any room with a solid fuel-burning appliance. The landlord also must ensure that any furniture and furnishings they provide are fire-safe.
Legionella Risk Assessment: A landlord is legally required to conduct a risk assessment for Legionella bacteria. While there’s no requirement to provide a certificate, it’s good practice to document the findings.

The “Right to Rent” check is a legal requirement for all landlords in England to check the immigration status of prospective adult tenants to ensure they have the legal right to rent a property in the UK. This check must be carried out before the tenancy agreement begins. It’s a key part of the government’s efforts to prevent illegal immigration. Landlords can do this by inspecting physical documents, such as a passport, or by using the Home Office online service with a share code provided by the tenant.

No, under the Tenant Fees Act 2019, landlords and letting agents in England are banned from charging tenants for most fees. This includes fees for administration, referencing, credit checks, and inventory checks. The only permitted payments are:

Rent
A refundable tenancy deposit (capped at five weeks’ rent)
A refundable holding deposit (capped at one week’s rent)
Charges for late rent payments (after 14 days)
Charges for replacing lost keys or fobs
Payments for ending a tenancy early
Payments for changing the tenancy agreement (capped at £50 or the reasonable costs if higher)

As of May 2025, new anti-money laundering (AML) regulations now require all landlords and letting agents in the UK to perform due diligence on tenants. This involves verifying their identity, screening them against the UK Sanctions List, Politically Exposed Person (PEP) status and other watchlists to prevent financial crime. It applies to all tenancies, regardless of the rent amount. Failure to comply can lead to significant fines or even imprisonment.

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Landlord FAQs

Our Branches

Bristol

Bath