5 Tips to Manage Tenancy Turnover with Fewer Deposit Disputes

Tenancy handovers can be one of the most stressful times for landlords, but they don’t have to be. With the right approach, you can protect yourself from unnecessary disputes and keep the process smooth for everyone involved.

Here are five practical steps we use at Personal Economy Lettings to help our landlords manage deposits with confidence.

 

1. Start strong from day one

Most disputes don’t actually begin at the end, they are set in motion right at the start. If deposits aren’t collected, registered, and documented properly, you’re already on the back foot.

We make sure everything is done by the book from the moment a tenancy begins: deposits registered, paperwork filed, and clear records in place. That way, when it’s time to hand the keys back, there are no nasty surprises.

 

2. Proof beats memory every time

It’s impossible to remember every detail of your property at check-in. And when disputes do arise, “I’m sure it wasn’t there” won’t stand up.

That’s why we use professional inventories with clear, timestamped photographs. They provide an impartial record of every room, fixture, and fitting, giving you protection if questions are raised later on.

 

3. Keep deductions fair and transparent

A fair approach goes a long way in avoiding drawn-out disputes. Chasing every minor scuff or inflating repair costs can quickly sour relations.

We stick to the facts: photographs, quotes, and clear explanations. When tenants can see exactly what’s being claimed – and why – they’re far more likely to accept the outcome without argument.

 

4. Communicate early and clearly

One of the biggest frustrations for tenants is being left in the dark. By flagging any issues promptly and explaining when deductions will be shared, we take control of the process before it escalates.

A few clear messages at the right time save hours of back-and-forth later and keep the relationship professional, even at the end of a tenancy.

 

5. Wrap things up quickly – and correctly

By law, landlords must return the undisputed portion of a deposit within 10 days of the agreed amount to be returned. Propose any deductions as soon as possible, ideally within a few days of check-out.

With thorough records and a fair process, we’re able to close cases quickly, so you can move on to the next tenancy without delay.

 

The bottom line

Deposit disputes don’t have to be stressful. With the right systems in place from start to finish, they can be handled fairly, transparently, and without unnecessary conflict.

At Personal Economy Lettings, we take care of every step, from setting up the deposit correctly to managing inventories, check-outs, and communication. It means fewer disputes, faster resolutions, and more peace of mind for landlords.

Want to feel more confident about your next tenancy turnover? Get in touch with us today we’ll make sure your investment is protected every step of the way.