Our Branches
Bristol
Hanham Hall
Whittucks Road
Bristol
BS15 3FR.
E: hello@personaleconomylettings.co.uk
E: hello@personaleconomypartners.com
T: 0117 9856703
imagine your tenant being able to manage their tenancy from the palm of their hand, this streamlined and truly extraordinary experience will transform your rental business forever.
By simply typing in the problem, your tenants get instant, actionable advice on all common maintenance problems directly in their Tenant App, such as damp, mould, blocked sinks and lighting.
The AI’s Maintenance feature can understand requests from your tenants in any language, whether that’s English, Spanish or Mandarin.
In today’s truly diverse society, we believe any extra help for our tenants will obviously create greater long-term relationships where all parties’ landlord, tenant and us as your chosen lettings agency benefit by working together.
With simple, actionable advice, tenants are empowered to resolve issues themselves – resulting in 1 out of 5 jobs being resolved by self-serving tenants. Office hours offered by most lettings agents are no longer an annoyance.
Instant advice is available 24/7 with quick links for emergencies, this simply helps lessen the stress and anxiety for both your tenants first and foremost but also you as a landlord who can relax, safe in the knowledge that these eventualities are covered Day or Night.
Say goodbye to vague phone calls and frantic notetaking. All from their app, your tenants can submit detailed maintenance requests in just a few clicks – at any time of the day or night.
Tenants can leave a description, as well as take pictures and video, instead of trying to describe the issue. When submitting a report, tenants can add in their contact preferences to ensure the right person is being communicated with 24/7.
Every time a new job is submitted in the Tenant App, the information is fed straight into our Street CRM and we will receive an instant notification.
Armed with a detailed overview of a tenant’s issue, we are now better placed to assign each job the appropriate urgency level and give the contractors an accurate description of the job that needs completing – so no one is left guessing.
Alleviate your tenant concerns and offer them an exceptional customer experience when reporting maintenance issues by always keeping them in the loop. As your tenants progress a maintenance request with us, they will be automatically updated with push notifications and live in-app status updates – allowing them to instantly track where each job is up to. We believe that communication is key to any relationship and therefore hopefully you can see how beneficial these apps are especially when combined to all the other elements that when added together really do transform the management of your property.
The Tenant App is personalised to each individual tenancy, allowing renters to access important information 24/7 – without fishing through paperwork or emails. The whole lettings experience is elevated to the next level.
Don’t forget to review our whole proposition to establish if we are the right letting agency for you and your rental properties.